Privacy Policy

How JourneyBinder collects, uses, and protects your personal information.

Last updated October 26, 2026

1. Information we collect

Account details you provide, such as your name, email address, profile photo, and bio.

Content you create, including journeys, journal entries, focus workspaces, session notes, and messages with guides.

Usage information such as pages visited, device type, and approximate location derived from your IP address.

Payment information is processed by Stripe; we never store full card numbers.

2. How we use your information

To provide and improve the JourneyBinder service, including connecting you with guides and running live sessions.

To send account, billing, and support communications, and — with your consent — product updates.

To keep the platform safe, prevent abuse, and meet legal obligations.

3. When we share information

With guides you choose to work with, limited to what is needed for your sessions.

With service providers (hosting, email delivery, payments) under contracts that protect your data.

When required by law, or to protect the rights and safety of our users. We never sell your personal information.

4. Cookies

We use essential cookies to keep you signed in and remember preferences, and limited analytics to understand how the product is used.

5. Your rights

You can access, correct, export, or delete your personal information at any time from your profile or by contacting us.

Depending on where you live, you may have additional rights under laws such as GDPR or CCPA.

6. Children

JourneyBinder is not intended for children under 16, and we do not knowingly collect their information.

Questions?

Contact us at hello@journeybinder.com.